The Scout Score is how we identify the most relevant real estate service providers for your needs based on the information available about that service provider (primarily the previous transactions they’ve worked on). We create the rating using a mathematical model that considers both public and private information, in addition to the information we collect from other sources such as customer reviews. Simply put, the Scout Score shows you the most experienced service provider based on your specific needs.

Based on years of testing different methodologies, we've developed a proprietary algorithm that uses public and private data sources to find the best match, most likely to result in a successful pairings. The model used to determine the Scout Score was developed with input from hundreds of real estate professionals, consumers, and many other finance professionals who deeply understand the real estate industry. Thus, we created Scout to reflect the type of information we’ve identified as important when looking to buy or sell real estate.

The service is 100% free to use with no obligation.

Scout's ratings fall on a scale of 1 to 100, helping you quickly determine how relevant that service provider's experience is for what you're looking for. We show the top 50 most relevant agents, so that you can make the determination about all of them, yourself. We even built in search tools to let you prioritize some things over others, like time, date, price and location. You can always contact our concierge when assessing your options.

Scout's scores and recommendations cannot be bought, and we don’t play favorites (see above). Service providers can’t pay us to improve their ratings which means that you always get the best, based on your needs.

Don't worry! Our concierge will take care of everything. If we can't improve the situation, we'll notify the agent and find a new match for you.

Our quantitative scores don’t factor in personality fit, but we’ll make sure that you’re prepared with all of the right questions to ask when evaluating your top matches.

No. The Scout Score is calculated using a mathematical model, and all service providers are evaluated by the same set of standards, compared to your criteria. We do not allow agents to incentivize us, and we won't promote one over another based on anything outside of your specific criteria.